Listen to the beginning of an interview for a customer service representative position. Try to listen to the dialogue at least once without reading the text. If you have troubles understanding, or to check your understanding click on ‘Show Dialogue Text’ to read along with recorded selection.
Show Dialogue Text <== click Here
Good morning Ms Wilson, it’s a pleasure to meet you. Did you have any trouble finding our offices?
Good morning. No, I took the C train and got off on 42nd. It was quite easy from there.
It’s a great location, isn’t it?
Yes, very convenient. This is a lovely office space.
Thank you. So, you’d like to apply for the customer service representative position?
Yes, that’s correct. Here’s my resume.
Thank you, oh, I see you’ve worked in banking before as a teller.
Yes, that’s right. I worked at Bank of Nebraska for three years.
Are you currently employed?
No, I am currently studying economics at Hunter College.
That’s interesting. How long have you been attending Hunter?
I’ve been taking courses for three years. I should graduate at the end of next semester.