Listen to the section of an interview for a customer service representative position in which the interviewee speaks about her strengths and weaknesses. Try to listen to the dialogue at least once without reading the text. If you have troubles understanding, or to check your understanding click on ‘Show Dialogue Text’ to read along with recorded selection.
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What would you say are your greatest strengths?
First and foremost, I’m a team player.
Can you give me any examples?
Last year during the downturn I took on a number of roles. We had to move fast and there was no room for sticking to a specific job description.
Would you say you are a quick study then?
Yes, most definitely. Over the past two years I’ve picked up some programming skills, as well as moved into a management position.
Do you have any weaknesses you’d like to mention?
That’s a hard one ... I’d say I sometimes double-check too much.
Could you explain that a little?
Certainly. If I’m given a certain task, I tend to follow-up a few times during the week to make sure I’m on the right track.