Listen to the section of an interview for a customer service representative position in which the interviewee asks questions about the prospective job. Try to listen to the dialogue at least once without reading the text. If you have troubles understanding, or to check your understanding click on ‘Show Dialogue Text’ to read along with recorded selection.
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Do you have any questions for me about this position?
Yes, as a loan officer will I be expected to solicit new business?
Certainly, you’ll probably travel to meet out-of-town clients, as well as a certain amount of cold-calling.
Are there any leads coming into this position?
We have our rolodex, but I’m sure you’ll also be tapping into your own networks as well.
Of course, that’s a given. Could you tell me a little bit about the current market in the area?
We haven’t been hit by the housing downturn nearly as hard as some metro areas. Still, things are quite challenging these days.
That’s good to hear. Obviously, the pool of worthy loan-applicants has been greatly reduced.
That’s true. Still, we have projected growth over the next few years and expect the market to pick-up soon.
I can believe that. There are a lot of high-tech firms in the area. That’s good for growth.