Listen to this customer asking a customer service representative about online billpay. Try to listen to the dialogue at least once without reading the text. If you have troubles understanding, or to check your understanding Click on ‘Show Dialogue Text’ to read along with recorded selection.
Show Dialogue Text <== click Here
Good afternoon, Welcome to Tech Bank. My name’s Peter.
Good afternoon, I have a few questions about online banking.
I’d be happy to answer any questions you may have.
Do you know if I can pay bills online?
Certainly, you can set up bill pay. It’s quite easy.
I’m a little concerned about online access. Is online banking secure?
Yes, we provide a wide variety of security measures, including a 100% online security guarantee.
Besides bill pay, what other features does online banking offer?
You can manage all of your accounts, track your spending, transfer funds 24/7.
Are there any additional costs involved with online banking?
No, online banking access is provided with all of our accounts.
How do I sign up?
I’d be happy to help you sign up. Let me get the necessary forms.