Opening an Account
Listen to this customer asking to open a new banking account. Try to listen to the dialogue at least once without reading the text. If you have troubles understanding, or to check your understanding Click on ‘Show Dialogue Text’ to read along with recorded selection.
Show Dialogue Text <== click Here
Hello, my name is Timothy Goodwill. Welcome to First Tech National.
Hello, I’m interested in opening a new account.
Great, what type of account are you interested in opening?
I’d like to open a checking account.
We have a free checking account available. Are you interested in a savings account, as well?
Yes, I guess so. Yes, that’s good idea. Is online banking included?
Yes, all our accounts come with online banking. That includes free bill pay online.
Great. That’ll help for the electricity, heating and other bills. Is the checking account interest-earning?
That depends on the type of account you open…