Listen to this discussion of quarterly sales results. Try to listen to the dialogue at least once without reading the text. If you have troubles understanding, or to check your understanding click on ‘Show Dialogue Text’ to read along with recorded selection.
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Tell me about our quarterly results. I’ve heard our margins are up quite a bit.
Yes, there’s been a sharp rise in national sales. We’re up almost 24% over last year. 23.8% to be exact.
That sounds great. Do sales tell the whole story?
Not really, we’ve also drastically cut some of our operational expenses.
Oh really. Which expenses have been reduced?
As our sales channels have expanded on the web, we’ve kept all staff changes and searches on hold.
No new hires?
That’s right. In fact, headquarters has reduced staff by more than 8%.
I hope no one has been laid off.
No, no. A number of strong incentives were offered to encourage early retirement.
I hope the gains weren’t achieved solely through drastic reductions in staff.
Of course not, international sales shot up more than 34%. Domestic sales grew by almost 18%.